• Implementation of the guidelines laid down by Government for providing Universal Service Support;
• Suggesting such changes in policy as may be deemed necessary for implementation of Universal Service Support;
• Formulating USOF projects/schemes under the various streams provided in the Indian Telegraph Rules, 1951, in consultation with telecom service providers and various stakeholders;
• Designing an intelligent subsidy support model underlying the scheme/project, for reducing/closing the Viability Gap in provisioning of telecommunication service;
• Determining desirable subsidy level, structure & disbursement schedule after undertaking a suitable costing & modeling/benchmarking exercise and competitive tendering process;
• Designing the bidding process and carry out the tendering;
• Entering into aptly drafted Agreements with the Universal Service Providers (USPs) with incentives & disincentives to ensure the achievement of the deliverables;
• Monitoring the implementation of USOF projects/schemes and to disburse subsidy in accordance with the terms & conditions of the respective USOF Agreement;
• Accurate & timely settlement of all claims of subsidy/financial support in respect of USOF schemes
• Designing the format of various records and return to be maintained by the USPs;
• Carrying out post-implementation review of USOF projects/schemes
• Budgeting and Audit of USOF activities
• Interfacing with international organizations such as ITU, APT and USO funds of other nations
• Forecasting the requirement of Universal Service Funds for each financial year and obtaining approval of Government through Department of Telecom
• Ensuring that the prescribed Universal Service Levy is credited to the appropriate Universal Service Fund on a regular basis

Bharat Sanchar Nigam Limited, Tata Tele Services Limited, Tata Tele Services Maharashtra Limited, Reliance Communications Limited, Reliance Telecom Limited, Aircel, Vodafone, GTL Infrastructure Limited, Vodafone Essar Cellular Limited, Vodafone Essar South Limited, KEC International, Quipo Telecom Infrastructure Limited, Aircel Digilink India Limited, Fascel Limited, Dishnet Wireless Limited, Bharti Airtel Limited, Bharti Hexacom Limited, Idea Cellular Limited, Shyam, HFCL, Sasken Communication Technologies Limited, Reuters India Private Limited, Unitech Wireless (Tamil Nadu) Private Limited and Videocon Telecommunications Limited.